Home Service MVP

Your next five-star review should not be a surprise—it should be a system. Home Service MVP turns customer praise into a repeatable workflow for lawn care, house cleaning, power washing, HVAC, painting, and snow crews. Start by connecting your Google Business Profile and pulling in contacts from your CRM or a CSV. Choose when requests go out—on job completion, after invoice payment, or at the end of a recurring visit—and pick text or email. Build a two-step landing page: a quick satisfaction check with clear links to public review sites. If someone reports an issue, open a private thread to fix it fast while keeping the option to post publicly visible, staying aligned with platform policies. Add team roles, response templates, and service-level goals so every message gets a timely reply.

In the field, the process runs on autopilot. A technician taps Complete in your scheduling app, and within minutes the customer receives a branded message with their name, service type, and a short link. For power washing and painting, include before/after photos on the landing page to jog memory and increase conversions. For housekeeping or lawn routes, batch requests at the end of the day to avoid multiple texts. Smart follow-ups nudge once more if there’s no response, respect opt-outs, and switch to the customer’s preferred language when detected. Print QR codes on door hangers, invoices, and yard signs so walk‑up traffic can leave feedback without typing a URL. more